About Good Measures

Why do some issues in Good Measures appear greyed out?

This simply means you don’t need to make updates to these issues, as we’ve determined they’re not relevant to your brand.

What happens after I submit my updates for review?

After you hit “Submit”, Good On You’s expert analysts will review and verify the updates and evidence you’ve provided. While your rating is under review, you won’t be able to make further updates.

How can I correct an issue in my public rating?

If something doesn’t look right with your public rating, contact us and we’ll look into it.

How long does it take to receive an updated rating after I submit?

Most rating reviews are completed within 2-6 weeks.

Why was the evidence I submitted not accepted and what can I do?

After your rating review is complete, you’ll receive an email with feedback on your updates. Here’s what you need to know if your evidence wasn’t accepted this time.

How do I make updates and submit them for review?

Good Measures makes it easy to update your rating and submit it directly to Good On You. Simply follow these three steps.

What are “Service Providers” in Good Measures?

Good Measures highlights organisations that can help you improve your sustainability performance and communication in various ways.

How should I calculate percentages and related questions about my brand’s product range?

Answer based on material use in the past 12 months. If the precise percentage isn't available, round to the nearest tenth.